Great Expectations: Unearthing What to Expect Before and After Your Pet’s Daycare Experience
Vaccinations: Proof of the appropriate vaccinations is critical because each pet’s health is our top priority. To participate in our daycare program, your dog will need to have proof of a current Rabies, DHPP, and Bordetella vaccination. We require a yearly bordetella vaccine but recommend a 6 month vaccine if it is your vet's suggestion or if your pet boards or participates in daycare frequently.
Diet: Nobody wants to have a tummy ache at their playdate! As such, we do recommend you bring prepackaged portions of your dog’s regular diet if he or she will be receiving meals during the day. For DayPlay options, we only feed once daily and food must be pre-packaged for easy of serving.
Report Cards: If you pet is eligible for group play and you decide to have your pup evaluated for Group Play, you will receive a report card detailing the evaluation. Our pet loving team will verbally review your pet’s experience on all subsequent daycare visits.
Energy Level: We offer a level of activity and excitement that we hope (for your sake) is not available in your home. After a day of play, you can expect your pup will be ready to curl up and enjoy a lazy evening with you! There is so much to see and do in a day at PetSuites that your pooch will be tired.
Group Play Participation: Please understand that in order for your pet to participate in group play, he/she must be spayed or neutered and pass our two part evaluation. We also have some breeds that we feel are best suited to individual play with one of our fun, pet loving staff members. Please feel free to call your location of choice to discuss your pet’s playtime options. There is no additional charge for this two-part group play evaluation. During group play, dogs can get rowdy and play rough. While there is constant supervison, scratchs, nips, bites, pulled or sore muscles can occur. We do offer a daycare health assurance policy that covers up to $250 for many of these injury type incidents.
Health/Safety: In order to keep everyone safe, we cannot offer daycare services to any pet that is wearing a head cone. Additionally, your pet will not be able to participate if he/she has a bandage, stitches, is in heat or has any type of contagious condition. Likewise, your pet will need to be flea free. We will review any health concerns and determine if he or she can participate daycare. In some cases, an individual playtime may be substituted if the health condition warrants this.
DayCare Charges: Our DayCare services are based on a same day check in and check out with no overnight stay included. As such, it is not possible to convert the last day of a boarding stay into a day of daycare nor convert any overnight stay into daycare without overnight boarding charges being applied. Any pet not picked up by 8pm during his daycare stay, will be charged overnight boarding fees and any applicable activities fees.
Health Issues: More than anything, our pet loving staff is here to help! If you have any concerns regarding your pet’s daycare experience, please don’t hesitate to contact us!