Great Expectations:

What to expect before and after your dog’s PetSpa experience


We will require proof of up to date vaccinations for each pet. The health and safety of each guest is a top priority at PetSuites. In general, for our canine guests, we will need to see proof of a current DHLPP, Rabies, Bordetella, and Canine Influenza (H3N8 and H3N2) vaccines for all services including boarding, daycare and grooming visits.

For our feline guests, we will need to see proof of a current FVRCP and Rabies vaccine. Please visit our boarding, daycare and grooming pages for specific vaccine requirements. Any vaccine updates should be administered at least 5 days before your arrival date.


If your pet is 10 years or older, matted or suffering from medical conditions, you will be asked to sign a waiver detailing important information concerning your pet’s grooming process.

Appointment Times

Since styling time will vary depending on a pet’s size, hair coat, and temperament, we will generally multitask in order to maximize the number of pets we can service each day. This means that we may be finishing another pup’s hair while your pet is drying. With this process in mind, you can expect that an average groom will take 4-5 hours from start to finish.

Energy Level

Even though we are sure that your pet will love his/her pampering at our luxurious PetSpa, you can expect that the time spent with us will leave them tired. You may notice that senior pets, in particular, may seem more tired or stiff after their appointment. Though we afford these pets many breaks throughout the process, it is impossible to eradicate periods of standing that are unusual to the pet’s normal routine and may leave them feeling sluggish.


In order to keep everyone safe, we cannot offer spa services to any pet that is wearing a head cone. Additionally, your pet will not be able to participate if he/she has a bandage, stitches, is in heat or has or any type of contagious condition.

Health Issues

More than anything, our pet loving staff is here to help! If you have any concerns regarding your pet’s grooming experience, please don’t hesitate to contact us!