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Our Story

Dogs playing in the pool

Pet Parents love us because we love their pets.

For 20 years, PetSuites has been the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. Our trusted team of professionals delivers memorable experiences with personalized service to meet the unique needs of each pet and Pet Parent in fun, convenient, and modern spaces. We offer premium amenities including large, open indoor and outdoor play yards, in-ground pools, and unique play structures. PetSuites is a loving and fun home away from home for your pet.

dogs walking toward pool

When founders Joe and Tracy Mason opened the first PetSuites in 2000 in Erlanger, Kentucky, it was built around a basic need - the comfort and care for not only the 4-legged guests, but also peace of mind for the Pet Parents. It was driven by a need for a reliable place that they felt comfortable leaving their dog Elvis, who required special care, since both Joe and Tracy traveled heavily for work. They couldn’t just leave him with anyone and not worry about the care he was receiving - so PetSuites was born.

For 20 years, we have loved and cared for your pets like they were our own. That’s a lot of happy wagging-tails, plenty of snuggles, and soooo many belly rubs. Now, with nearly 40 PetSuites locations around the country and even more on the way, our passion and commitment to a fun, safe home away from home for your pets not only hasn't changed - it's gotten 20 times bigger! And the pet-loving pros that deliver those tail-wags, snuggles, and belly runs are the reason we’ve been here 20 years and why we’ll be here the next 20 years. Some of those pros have been with us for years, some even from the very beginning. To learn more about our team who’ve made 20 years possible…

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